Client Success Manager - Remote

Overview

The Client Success Manager at Guidehealth plays a crucial role in ensuring the successful integration and implementation of processes within assigned practices, driving adherence to established standards and improving operational efficiency.

In Short

• Guide the implementation process of new practices.
• Execute implementation plans aligned with strategic objectives.
• Collaborate with cross-functional teams.
• Monitor and evaluate the effectiveness of changes.
• Act as a liaison between staff, management, and stakeholders.
• Maintain documentation of processes and outcomes.
• Identify process improvement opportunities.
• Create process maps and SOPs.
• Provide regular project updates.
• Support practices post-implementation.

Requirements

• Bachelor’s degree in Healthcare Administration, IT, or Business.
• Experience in implementation, project management, or healthcare consulting.
• Understanding of healthcare operations and clinical workflows.
• Excellent communication and interpersonal skills.
• Analytical mindset with data analysis proficiency.
• Ability to manage multiple projects effectively.

Benefits

• Work from Home flexibility.
• Comprehensive Medical, Dental, and Vision plans.
• 401(k) plan with employer match.
• Life and Disability insurance.
• Employee Assistance Program (EAP).
• Paid time off plans.
• Paid parental leave.
• Resources for professional growth.