Digital Wellness Support Coordinator - Remote

Overview

An overview paragraph about the job

In Short

• Help patients start their wellness journey—all from your laptop.
• Be the first point of contact for potential patients reaching out via SMS.
• Provide occasional phone support and guide clients to access care.
• Flexible, part-time role ideal for supplemental income.
• Respond on your own schedule while being engaged during core hours.
• Quickly reply to inbound text inquiries with professionalism.
• Schedule calls for deeper conversations as needed.
• Input and update client data in CRM and scheduling platforms.
• Build rapport with new leads and send follow-ups.
• Work in a caring and collaborative team environment.

Requirements

• Learn digital tools quickly and enjoy working with online platforms.
• Communicate clearly through text and voice.
• Be reliable, detail-oriented, and organized.
• Stay lightly “on call” during East Coast daytime hours.
• Have an interest in telehealth, wellness, or patient advocacy.
• Enjoy meaningful interactions and be naturally empathetic.

Benefits

• Remote and part-time with flexible scheduling.
• Competitive pay structure.
• Training on industry-leading platforms.
• Mission-driven work that genuinely helps people.
• A caring, curious, and collaborative team environment.