Team Leader - Remote

Overview

As a Team Leader at Greene King pubs, you will lead your team to ensure high standards and customer satisfaction during shifts, creating a welcoming environment for patrons.

In Short

• Lead by example and ensure smooth operations during shifts.
• Provide customers with a memorable experience.
• Deputise for the management team in their absence.
• Organise and coordinate the team during busy shifts.
• Maintain safety and cleanliness standards in the bar.
• Demonstrate a keen eye for detail in service delivery.
• Be a role model for excellent customer service.
• Adapt to challenges that arise during shifts.
• Exhibit a positive attitude and teamwork.

Requirements

• Experience in a customer service role.
• Strong leadership skills.
• Ability to work in a fast-paced environment.
• Excellent communication skills.
• Detail-oriented approach.

Benefits

• Competitive salary and pension contribution.
• Career development opportunities.
• Employee discounts on food and drink.
• Access to mental health and well-being support.
• Referral bonuses for bringing in new team members.
• Access to wages before payday.
• Retail discounts with various partners.