Patient Outreach Specialist - Remote

Overview

The Patient Outreach Specialist plays a crucial role in enhancing patient engagement and improving healthcare access by reaching out to patients to provide information, support, and resources.

In Short

• Engage with patients via phone, email, and text to share services and resources.
• Schedule appointments and follow-ups to ensure patient care.
• Collect feedback through surveys to improve services.
• Collaborate with healthcare providers to meet patient needs.
• Maintain accurate records of patient interactions.
• Help design outreach materials and strategies.
• Train and support Patient Champions.
• Stay updated on company services and healthcare trends.
• Ensure compliance with HIPAA standards.
• Foster a positive workplace atmosphere.

Requirements

• Certification in a clinical field required.
• Experience in patient outreach or customer service preferred.
• Strong communication skills.
• Empathetic and compassionate attitude.
• Ability to work independently.
• Minimum 20 hours per week.
• Proficient in computer applications.
• Preferred experience in public speaking.

Benefits

• Flexible work hours.
• Opportunity for growth in an early-stage company.
• Impact on patient lives.
• Collaborative team environment.
• Remote work setup.