Backend Engineer, Observability: Ingest - Remote

Overview

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

In Short

• This is a remote opportunity and we are looking for candidates based in the US or Canada.
• Collaborate with your team to deliver new features, analyze outcomes, and make improvements.
• Lead projects from concept to implementation, including ongoing customer support.
• Become an active contributor of open source projects like Grafana Alloy and the OpenTelemetry Collector.
• Design, build, operate, and maintain essential systems, ensuring reliability, performance, and availability.
• Participate in on-call rotations and take responsibility for the services you oversee.
• Support and mentor team members, engage in design conversations, and work closely with colleagues.
• Expand your skill set by deepening your knowledge of our cloud products, understanding our customers, and learning about our codebase.
• Experience with at least one programming language, preferably Go.
• Experience with delivering projects from gathering requirements to shipping a product.

Requirements

• Solid experience with at least one programming language. We use Go, but familiarity with Python, C, C++, or Rust translates well.
• Experience with developing software that runs in the Cloud or systems engineering.
• Experience with being on-call and performing operations/SRE tasks or the concept of infrastructure as code.

Benefits

• 100% Remote, Global Culture.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Open Source Roots – Built on community-driven values that shape how we work.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Balance is Key - We operate a global annual leave policy of 30 days per annum.