Supervisor, Commercial Cargo Claims - Remote

Overview

We are seeking an experienced Commercial Cargo Supervisor to lead a team of adjusters handling complex cargo claims across multiple states. This remote position requires extensive expertise in commercial trucking operations, cargo liability laws, and policy interpretations, as well as strong leadership and problem-solving skills.

In Short

• Lead a team of Cargo Adjusters in handling complex claims.
• Ensure compliance with State and Federal regulations.
• Provide daily support and supervision to team members.
• Conduct performance appraisals and salary adjustments.
• Assist in coverage investigations and settlement negotiations.
• Mentor and develop team members.
• Drive efficient claims resolutions.
• Handle heavy call volumes and complex customer issues.
• Must maintain required licenses issued by insurance departments.
• Work in a fast-paced environment with strong organizational skills.

Requirements

• 2 years of commercial cargo experience.
• 1 year of supervisory experience in commercial cargo.
• Ability to perform essential functions with or without accommodation.
• Strong communication skills for professional interactions.
• Ability to resolve conflicts and facilitate resolution.
• Strong organizational and priority-setting skills.
• Ability to multi-task and learn technical information.

Benefits

• Premier Medical, Dental, and Vision Insurance.
• Paid Vacation, Sick and Parental Leave.
• 401(k) Plan.
• Tuition Assistance.
• Paid Training and Licensures.