PMS Implementation Lead - Hospitality Systems - Remote

Overview

The PMS Implementation Lead will spearhead the rollout of Property Management Systems and Central Reservation Systems for a global hospitality portfolio, ensuring smooth adoption and operational efficiency.

In Short

• Lead the implementation of PMS and CRS for hotels.
• Prepare hotel configuration data for system integration.
• Deliver training to hotel staff for system adoption.
• Manage project timelines and coordination with hotel leadership.
• Update and maintain training materials for effective learning.
• Collaborate with global teams and vendors for project needs.
• Serve as the escalation point for support during implementation.
• Ensure alignment with corporate and regional offices.
• Collect and review hotel configuration data to meet standards.
• Work across time zones to support diverse teams.

Requirements

• 2+ years of hotel operations management experience.
• Experience with Opera Cloud and CRS systems.
• Exposure to multiple hotel brands and locations.
• Fluent in English and Spanish preferred.
• Bachelor's degree or equivalent experience in hotel management.

Benefits

• Opportunity to work in a global hospitality environment.
• Collaborative and supportive team culture.
• Flexible work hours across time zones.
• Professional development and training opportunities.
• Engagement with diverse teams and projects.