Technical Program Manager, Revenue Operations - Remote

Overview

As a Technical Program Manager, Revenue Operations at Go Nimbly, you’ll take charge of delivering high-quality revenue operations services for our customers; to start, we expect your role to be focused within our Implementation Services line of business. You’ll oversee project timelines, budgets, and deliverables while ensuring our work aligns with customer expectations and long-term goals.

In Short

• Acting as a trusted advisor to customers, offering strategic guidance and insights to optimize revenue performance.
• Collaborating closely with customer stakeholders to understand business goals and define high-level strategies.
• Leading the implementation of revenue operations solutions, focusing on conversation intelligence and sales engagement platforms.
• Overseeing system configurations, integrations, and customizations to meet customer needs.
• Providing guidance and support on best practices for revenue operations and technical implementations.
• Developing and managing project plans to ensure compliance with all agreed milestones.
• Managing customer expectations and nurturing the customer relationship.
• Working with the customer to identify and resolve issues impacting project scope or timeline.
• Ensuring the quality of all deliverables while maintaining a high level of service.
• Deeply understanding customer business challenges and providing actionable insights.

Requirements

• At least 5 years of experience in project management, ideally in consulting or SaaS environments.
• Strong knowledge of B2B sales process and GTM strategies, familiarity with Salesforce or other CRM tools.
• Experience supporting sales and client-facing teams.
• Proven ability to manage budgets, timelines, and risks.
• Experience leading technical implementation projects.
• Excellent organizational, communication, and presentation skills.

Benefits

• Flexible working environment with a fully remote team.
• Tiered incentive program to reward high performers.
• Exposure to high-growth companies looking to scale.
• Dynamic team collaboration with industry professionals.
• Annual camp for team-building and planning.
• Commitment to employee development and career growth.