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Client Engagement Specialist - Remote

Posted 2 weeks ago
Customer Service
Full Time
Canada

Overview

As a Client Engagement Specialist, you will be the first point of contact for clients, providing expert guidance on policies, answering inquiries, and ensuring a seamless experience.

In Short

  • Assist clients via phone & email with policy questions and concerns.
  • Provide clear, accurate information on coverage and benefits.
  • Resolve issues quickly to ensure client satisfaction.
  • Maintain records and collaborate with sales & support teams.
  • Excellent communication & problem-solving skills required.
  • Attention to detail and ability to multitask.
  • Customer-focused mindset with a positive attitude.
  • Ability to work independently in a fast-paced environment.
  • Unlimited earning potential with competitive benefits & commissions.
  • Comprehensive training provided.

Requirements

  • Strong communication skills.
  • Problem-solving abilities.
  • Detail-oriented.
  • Multitasking skills.
  • Customer-focused attitude.
  • Ability to work independently.
  • Experience in customer service is a plus.

Benefits

  • Unlimited earning potential.
  • Comprehensive training.
  • Career growth opportunities.
  • Flexible scheduling.
  • 100% remote work.
Globe logo

Globe

AO Globe Life - Hoi Wan is a dynamic insurance company dedicated to providing exceptional service and support to clients in the insurance sector. As a remote-focused organization, we prioritize flexibility and work-life balance, allowing our team members to operate from anywhere. Our mission is to empower individuals by offering comprehensive insurance solutions while fostering strong relationships with clients. We emphasize training and development, ensuring our employees are well-equipped to navigate the complexities of the insurance industry. With a commitment to uncapped commission structures and a collaborative team environment, AO Globe Life - Hoi Wan is the ideal place for motivated individuals looking to make a meaningful impact in the lives of others.

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