Remote Otter LogoRemoteOtter

Remote Customer Call Center Representative

Posted 6 weeks ago
Customer Service
Full Time
USA

Overview

The Remote Customer Call Center Representative will handle customer interactions and provide support while working from home.

In Short

  • Requires call center experience
  • Must provide own equipment and be remote ready
  • Internet service must be hardwired, not via WIFI
  • Core i3 computer with at least 16GB of RAM
  • Minimum of 25mbps upload and download speed
  • Must have Windows 10 installed
  • Must have a modem connection via Ethernet cable
  • Must have a USB headset compatible with Avaya
  • Shifts available from 12:30pm to 12:00am
  • Must be available on weekends

Requirements

  • Previous call center experience
  • Ability to work remotely
  • Reliable internet service
  • Home office setup with required hardware
  • Availability for 2nd and 3rd shifts

Benefits

  • Work from the comfort of your home
  • Flexible shift options
  • Opportunity to develop customer service skills
Globalchannelmanagement logo

Globalchannelmanagement

Globalchannelmanagement is a dynamic company specializing in customer service solutions, particularly in the telecommunications sector. With a focus on providing exceptional support to clients, the company values skilled professionals who can effectively address customer inquiries and troubleshoot issues. Globalchannelmanagement emphasizes the importance of a reliable internet connection and technical proficiency, ensuring that their remote customer call center representatives are equipped to deliver high-quality service. The company fosters a collaborative work environment, offering flexible scheduling options to accommodate both customer needs and employee availability.

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