Remote Otter LogoRemoteOtter

Remote Customer Call Center Representative

Posted 14 hours ago
Customer Service
Full Time
USA

Overview

The Remote Customer Call Center Representative will handle customer interactions and provide support while working from home.

In Short

  • Requires call center experience
  • Must provide own equipment and be remote ready
  • Internet service must be hardwired, not via WIFI
  • Core i3 computer with at least 16GB of RAM
  • Minimum of 25mbps upload and download speed
  • Must have Windows 10 installed
  • Must have a modem connection via Ethernet cable
  • Must have a USB headset compatible with Avaya
  • Shifts available from 12:30pm to 12:00am
  • Must be available on weekends

Requirements

  • Previous call center experience
  • Ability to work remotely
  • Reliable internet service
  • Home office setup with required hardware
  • Availability for 2nd and 3rd shifts

Benefits

  • Work from the comfort of your home
  • Flexible shift options
  • Opportunity to develop customer service skills
Globalchannelmanagement logo

Globalchannelmanagement

Globalchannelmanagement is a dynamic company specializing in customer service solutions, particularly in the telecommunications sector. With a focus on providing exceptional support to clients, the company values skilled professionals who can effectively address customer inquiries and troubleshoot issues. Globalchannelmanagement emphasizes the importance of a reliable internet connection and technical proficiency, ensuring that their remote customer call center representatives are equipped to deliver high-quality service. The company fosters a collaborative work environment, offering flexible scheduling options to accommodate both customer needs and employee availability.

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