Remote Customer Call Center Representative

Overview

As a Remote Customer Call Center Representative, you will be responsible for answering customer inquiries, providing information about products and services, and troubleshooting issues to ensure customer satisfaction.

In Short

• Respond to customer questions via phone, email, or chat.
• Troubleshoot customer issues and guide them through solutions.
• Provide information about features and benefits of products/services.
• Must have a LAN connection with specified internet speed.
• Availability to work until 10 PM Eastern Time.
• Must work a Saturday shift with a rotating day off.
• PC savvy and possess good listening skills.
• Experience in sales is required.
• Minimum of 2 years experience in a similar role.
• Strong communication skills are essential.

Requirements

• 2 years of experience in customer service or call center.
• Must be LAN connected with a stable internet service.
• Minimum upload and download speed of 25 Mbps.
• Ability to work flexible hours, including weekends.
• Strong problem-solving skills.
• Excellent listening and communication abilities.
• Sales experience is a plus.
• Familiarity with PC and technology.

Benefits

• Work remotely from the comfort of your home.
• Flexible scheduling options.
• Opportunity for career growth within the company.
• Training and support provided.
• Competitive compensation package.