Go High Level Onboarding Specialist - Remote

Overview

GLOBAL PACIFIC SUPPORT is looking for a knowledgeable and skilled Go High Level Onboarding Specialist to join our team. In this role, you will be responsible for guiding new clients through the onboarding process for the Go High Level platform, ensuring a smooth transition and helping them maximize the platform's features and capabilities.

In Short

• Conduct onboarding sessions with new clients to train them on using the Go High Level platform effectively.
• Assist clients in setting up their accounts, integrating with other tools, and customizing their workflows.
• Develop and provide training materials, resources, and documentation to support client onboarding.
• Respond to client inquiries and provide ongoing support during and after the onboarding process.
• Collaborate with internal teams to ensure client feedback is incorporated into our onboarding strategy.
• Monitor client progress and proactively address any challenges they may face during onboarding.
• Stay updated on Go High Level features, updates, and best practices to offer the best guidance to clients.

Requirements

• Proven experience with the Go High Level platform or similar CRM tools.
• Strong communication and interpersonal skills.
• Ability to create training materials and documentation.
• Experience in client support or onboarding roles.
• Problem-solving skills and a proactive approach to client challenges.
• Familiarity with integration of various tools and platforms.
• Ability to work collaboratively with internal teams.

Benefits

• Competitive salary and benefits package.
• Opportunity to work remotely.
• Professional development and training opportunities.
• Supportive team environment.
• Flexible working hours.