BDC/Auto Dealers Appointment Setter - Remote

Overview

GLOBAL PACIFIC SUPPORT is excited to announce an opening for a BDC/Auto Dealers Appointment Setter to join our dynamic team. In this role, you will be the first point of contact for customers interested in our auto dealership services. Your primary focus will be to engage with potential clients, set appointments for test drives, service appointments, and consultations with our sales team, ensuring a seamless customer experience.

In Short

• Make outbound calls to potential customers to schedule appointments for our sales team.
• Respond to inbound inquiries through phone, email, and chat, providing information about our vehicles and dealership services.
• Maintain a thorough understanding of our inventory, specials, and financing options to effectively address customer questions.
• Document customer interactions, schedule appointments accurately, and follow up to confirm attendance.
• Work closely with the sales team to ensure a smooth transition of leads and maximize conversion rates.
• Provide exceptional customer service throughout the appointment-setting process.

Requirements

• Strong communication skills.
• Experience in customer service or sales support.
• Ability to handle multiple inquiries simultaneously.
• Familiarity with CRM systems is a plus.
• Detail-oriented and organized.

Benefits

• Work from home flexibility.
• Dynamic team environment.
• Opportunities for professional growth.