Auto Dealership BDCs (business development centre) - Remote

Overview

ALLSTAR MOTORS AUTO DEALERSHIP is a leading auto dealership and we are currently looking for motivated and enthusiastic individuals to join our Business Development Centre (BDC) team as Auto Dealership BDCs. As an Auto Dealership BDC, you will play a critical role in generating and managing sales leads, providing exceptional customer service, and maximizing customer satisfaction.

In Short

• Respond to inbound customer inquiries via phone, email, and chat.
• Engage with customers to understand their automotive needs and provide relevant information about our products and services.
• Schedule appointments for customers to visit our dealership and meet with sales representatives.
• Manage and follow up on customer leads to ensure a high level of customer satisfaction.
• Maintain accurate and up-to-date records of customer interactions and sales activities.
• Collaborate with sales team members to identify and capitalize on sales opportunities.
• Stay knowledgeable about our inventory, promotions, and dealership offerings.
• Contribute to achieving sales targets and goals.

Requirements

• Strong communication skills.
• Ability to work in a fast-paced environment.
• Experience in customer service or sales is a plus.
• Knowledge of automotive products and services.
• Proficient in using CRM software.
• Strong organizational skills.
• Ability to work collaboratively with a team.
• Willingness to learn and adapt.

Benefits

• Competitive salary.
• Opportunities for career advancement.
• Comprehensive training programs.
• Supportive team environment.
• Employee discounts on services.
• Flexible working hours.
• Health and wellness programs.
• Performance bonuses.