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Senior Implementation Consultant - Remote

Posted 2 days ago
All others
Full Time
Worldwide

Overview

As a Senior Implementation Consultant at Gatekeeper, you will play a strategic and hands-on role in delivering transformative customer implementations, acting as a trusted advisor to enterprise customers and mentoring other consultants.

In Short

  • Lead complex, enterprise-grade implementations from discovery to optimization.
  • Translate business processes into scalable workflows using AI and analytics.
  • Design measurable success criteria and report progress through data-led insights.
  • Collaborate with Account Directors and Technical Account Managers for seamless delivery.
  • Create AI prompt frameworks and automate processes to improve efficiency.
  • Analyze customer data to translate metrics into business value.
  • Identify upsell/cross-sell opportunities by recognizing usage patterns.
  • Review and refine delivery methodologies to reduce implementation time.
  • Stay updated on trends in AI, SaaS delivery, and automation.

Requirements

  • 5+ years in software implementation or Professional Services roles within SaaS.
  • History of leading high-impact projects and improving client satisfaction.
  • Experience in mentoring or leading peers.
  • Strong data analysis and configuration management skills.
  • Understanding of SaaS customer success models and ARR growth.
  • Exposure to AI workflows or automation platforms preferred.

Benefits

  • 100% remote working with no commute.
  • Generous paid vacation allowance.
  • Comprehensive benefits package including medical and dental cover.
  • Learning and development opportunities.
  • Technology provided to support your best work.
  • Gatekeeper retreats and community support initiatives.
Gkhq logo

Gkhq

Gatekeeper is a next-generation SaaS-based solution specializing in Vendor & Contract Lifecycle Management (VCLM) and Third-Party Risk Management (TPRM). The company is dedicated to empowering its customers by enhancing visibility into vendor contracts, optimizing vendor and contract processes, and ensuring compliance with third-party regulations. With a strong track record of profitable growth and a diverse customer base that includes notable companies like Ford and Crocs, Gatekeeper is committed to delivering measurable ROI and solving customer challenges. The company fosters a remote working environment and values diversity, aiming to make working lives easier and more productive for its clients.

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