Manager of Enterprise Applications - Remote

Overview

As the Manager of Enterprise Applications, you will report directly to the Senior Director of Enterprise Applications, overseeing a team of highly collaborative and results-oriented IT professionals dedicated to delivering global, high-value IT applications throughout our company. Your role involves leveraging your skills, experience, drive, and passion to ensure that GitLab is equipped with IT applications to meet and exceed corporate objectives. You will establish and maintain strong business alignment with team members and sponsors, anticipate the evolving needs of the business, and strategically scale the team to stay ahead of industry trends. Your expertise in NetSuite will be pivotal as you contribute to roadmap discussions across the organization. Thriving in a dynamic environment, you will challenge the status quo and demonstrate success in this fast-paced setting. Your ability to build and sustain professional relationships at all organizational levels is crucial, as you will play a key role in mentoring team members. With well-honed problem-solving and decision-making skills, you will exhibit agility and adaptability, effectively managing change within the team. Your role is strategic and tactical, influencing adoption, prioritizing results, and maintaining a strong client service orientation. Your reputation precedes you, as you are known for raising the bar regarding quality and execution.

In Short

• Strategic and operational IT Application ownership for the following areas: Sales, Marketing, Support, Finance, HR, and Legal.
• Drive executive-level communication/support for the IT Applications strategy.
• Partner with key business sponsors / executive stakeholders to deliver high-value IT solutions.
• Drive operational excellence while leveraging KPIs to measure the success/value of the IT Applications team.
• Develop and maintain relationships with client organizations to ensure their IT Application expectations are met.
• Provide critical input to develop and manage the plan of record for the IT Applications portfolio.
• Identify critical areas of improvement, offer recommended solutions, and drive the execution of those solutions.

Requirements

• 5-7 years’ experience in IT, with 3+ years’ experience leading and managing an IT organization or Applications group.
• Hands-on experience with NetSuite, Coupa, other ERP (Oracle ERP, Workday Financials, etc.) - NetSuite highly preferred.
• Excellent change management skills and ability to operate effectively in a fast-paced environment.
• Experience with SaaS-based solutions and cloud architectures.
• Demonstrated ability to successfully lead and develop global applications organization.
• Knowledgeable in compliance and information security.
• Current on business applications, trends in IT, and experience evaluating/implementing new innovative IT solutions.
• A process-oriented individual with substantial project management skills.
• Excellent team management, coaching, and mentoring skills.
• Ability to delegate key tasks within the team to improve team efficiency.
• Must be comfortable with ambiguity and fast change.
• Ability to use GitLab.

Benefits

• Benefits to support your health, finances, and well-being.
• All remote, asynchronous work environment.
• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and development budget.
• Parental leave.
• Home office support.