Accounts Receivable Analyst - Remote

Overview

Join our team as an Accounts Receivable Analyst and play a pivotal role in ensuring the financial health of our organization. Your expertise will be instrumental in achieving key performance indicators, including maintaining a 75% current AR aging, a sub-65-day average Days Sales Outstanding (DSO), and an AR >91 days past due that is below 3% of total AR.

In Short

• Manage an AR portfolio valued at 15-25 million.
• Efficiently manage Zendesk case queue for your portfolio.
• Review customer cash on account and evaluate credit balance applications.
• Oversee accounts on third-party billing portals.
• Manage operational efficiency for auto-pay and support hold accounts.
• Contribute to process improvement initiatives.
• Serve as the first point of contact for customer disputes.
• Quarterback the remediation of potential bad debt.
• Collaborate with cross-functional teams.

Requirements

• Experience in managing AR portfolios.
• Understanding of subscription-based billing.
• Strong analytical skills.
• Proficiency in Zuora and Salesforce (SFDC).
• Excellent communication and collaboration skills.
• Ability to work under pressure and meet deadlines.

Benefits

• Flexible Paid Time Off.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and development budget.
• Home office support.
• Parental leave.