Operations Analyst - Solutions Delivery - Remote

Overview

The Solution Delivery Operations Analyst plays a critical role in driving pivotal business decisions by analyzing processes, identifying inefficiencies, designing solutions to improve productivity (including the use of advanced technologies), and implementing those solutions.

In Short

• Analyzes current operational processes and workflows to identify areas for improvement.
• Collects and interprets data using various analytical tools.
• Collaborates with cross-functional teams to implement process improvements.
• Prepares detailed reports and presentations to communicate findings.
• Monitors key performance indicators (KPIs) and analyzes trends.
• Assists in developing and implementing operational policies.
• Leads project management activities for designed solutions.
• Maintains responsibility for financial analysis supporting operational improvements.
• Possesses awareness of trends in the healthcare technology space.

Requirements

• Bachelor’s degree in business administration or related field.
• 5-7 years of related business operations leadership experience.
• Knowledge of data analysis tools and software.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.
• Experienced project manager with a proven track record.
• Well-developed change management skills.
• Able/willing to travel up to 20% annually.

Benefits

• Health, vision, and dental insurance.
• Accident and life insurance.
• 401k matching.
• Paid-time off.
• Education reimbursement.