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Part-Time Bilingual Customer Service Representative - Remote

Posted 17 hours ago
Customer Service
Part Time
Latin America

Overview

Join InsureZen as a part-time Bilingual Customer Service Representative (CSR) and be a vital part of our team! You will be responsible for providing exceptional service to our clients in both English and Spanish. If you have a positive disposition and a passion for helping others, we want to hear from you!

In Short

  • Conduct inbound and outbound phone calls to clients.
  • Gather quote intake information using provided scripts.
  • Send out welcome emails and texts to new clients.
  • Utilize company tools and templates for effective communication.

Requirements

  • Bilingual in English and Spanish (reading, writing, and speaking).
  • Previous experience in customer service is preferred.
  • Positive personality with an energetic and helpful attitude.
  • Proficient in using internal phone systems and email communication.

Benefits

  • Flexible part-time hours, ideal for work-life balance.
  • Opportunity to work remotely from anywhere in Latin America.
  • Comprehensive training and onboarding provided.
  • Be part of a supportive and dynamic team culture.
Getwingapp logo

Getwingapp

Wing Assistant is a forward-thinking company dedicated to redefining the future of work for businesses globally. With a mission to be the one-stop shop for companies seeking to build world-class teams and streamline their operations, Wing Assistant offers remote job opportunities, particularly for Filipino candidates. The company emphasizes a supportive and inclusive culture, providing various benefits such as health insurance, performance incentives, and opportunities for career growth. Wing Assistant is committed to maintaining high standards in accounting and finance, ensuring compliance with international tax regulations while fostering a fun and engaging work environment.

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