Team Lead, IT Application Support - Remote

Overview

Geotab is seeking an IT Application Support Team Lead who will oversee a portfolio of SaaS applications, providing technical leadership and managing a team of IT Applications Specialists.

In Short

• Lead a team managing enterprise infrastructure applications.
• Develop strong relationships with key stakeholders.
• Understand business needs and manage user expectations.
• Implement strategies to support business strategy and security.
• Manage team tasks and expectations.
• Engage in high priority incidents and manage escalations.
• Lead problem management to resolve recurring issues.
• Automate application functionality and optimize processes.
• Ensure current application documentation is maintained.
• Support team members in skill development.

Requirements

• Post-Secondary Diploma/Degree in Computer Science or related field.
• Professional IT certification (e.g., Google ACE, AWS) valued.
• 3-5 years experience managing application teams.
• 3-5 years experience with Cloud Platforms.
• 3-5 years in technical support of IT applications.
• Knowledge of Chrome, Windows, and Linux OS.
• Strong project management skills.
• Proven coaching and development experience.
• Excellent communication skills.
• Ability to pass a US Government Background Check.

Benefits

• Flex working arrangements.
• Home office reimbursement program.
• Baby bonus & parental leave top up program.
• Online learning and networking opportunities.
• Electric vehicle purchase incentive program.
• Competitive medical and dental benefits.
• Retirement savings program.