Head of Infrastructure Operations - Remote

Overview

We are seeking an experienced and visionary professional to join our Infrastructure stream as the Head of Infrastructure Operations. You will be responsible for overseeing and maintaining our company's data center infrastructure systems, ensuring the stability and reliability of our global infrastructure to support our product operations teams.

In Short

• Develop and execute a comprehensive infrastructure operations strategy.
• Collaborate with teams to identify infrastructure operations needs.
• Oversee daily operations of the infrastructure operations team.
• Establish best practices for infrastructure operations.
• Develop and monitor SLAs to improve operational efficiency.
• Drive innovation to optimize infrastructure maintenance.
• Manage relationships with hardware vendors.
• Develop and oversee the infrastructure operations budget.
• Lead and inspire a team of infrastructure operations engineers.
• Conduct performance reviews and support career development.

Requirements

• Proven experience in senior-level operations management.
• Deep understanding of data center infrastructure.
• Strong knowledge of ITIL principles.
• Excellent leadership and people management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Bachelor's degree in computer science or related field.

Benefits

• Competitive salary.
• Flexible working hours.
• Remote, hybrid, or office work options.
• Work from anywhere for up to 45 days per year.
• Private medical insurance for you and your family.
• 5 additional vacation days.
• Fully paid sick leave days.
• Allowance for significant life events and birthdays.
• Language classes.
• Modern office space with free snacks.
• Team sports activities.