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Strategy & Operations Manager, Payments & Integrations - Remote

Posted 2 days ago
Project Management
Full Time
USA

Overview

The Strategy & Operations Manager, Payments & Integrations is responsible for driving operational excellence and strategic initiatives across Funnel's payments processing and third-party integration capabilities.

In Short

  • Own end-to-end monitoring and resolution of payment processing issues.
  • Develop systematic monitoring frameworks for self-service resolution.
  • Create and maintain customer-facing and internal documentation.
  • Collaborate with teams to improve deployment processes and integration performance.
  • Track operational metrics and provide insights to leadership.
  • Serve as a liaison between technical teams and customer success.
  • Embrace a founder’s mindset for continuous improvement.
  • Travel up to 5%.
  • Foster collaboration within the team and across the company.
  • Perform other duties as assigned.

Requirements

  • Bachelor’s degree required.
  • 3-5 years of experience in consulting or strategic operations in payments, fintech, or SaaS.
  • Ability to work cross-functionally with technical teams.
  • Strong background in analyzing operational metrics.
  • Familiarity with payment systems, APIs, and integration platforms.

Benefits

  • Unlimited PTO.
  • Benefits begin on the first day of employment.
  • Inclusive company culture.
  • Work from anywhere in the U.S.
  • Opportunity to transform the real estate industry.
Funnel Leasing logo

Funnel Leasing

Funnel Leasing Inc. is a U.S.-based SaaS company dedicated to enhancing the renter experience through innovative cloud-based marketing and leasing software. The company aims to simplify the apartment rental process, making it as seamless as online shopping. With a strong focus on customer support and collaboration, Funnel Leasing is transforming the proptech industry with cutting-edge technology and a passionate team. They offer a remote-first work environment, unlimited PTO, and a range of benefits that prioritize employee well-being and professional development.

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