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Senior Product Manager - Remote

Posted 4 days ago
Product
Full Time
CA, USA

Overview

The Senior Product Manager for the Core Experience team will drive the strategy, roadmap, and execution of Front’s core inbox experience across desktop, web, and mobile apps, ensuring alignment with customer needs and business impact.

In Short

  • Define and communicate product vision based on customer insights and market research.
  • Prioritize product roadmap and lead development from concept to launch.
  • Use quantitative and qualitative data to inform product decisions.
  • Collaborate with stakeholders across the organization.
  • 7+ years of experience in product management in a tech environment.
  • Strong organizational skills and ability to manage multiple work streams.
  • Champion customer needs and deliver product improvements.
  • Excellent communication and collaboration skills.
  • Strong design and systems thinking skills.
  • Experience incorporating AI-powered solutions.

Requirements

  • 7+ years of experience in product management or related roles.
  • Execution-oriented with strong organizational skills.
  • Customer empathy and ability to address pain points.
  • Impact-driven with a focus on high-impact work.
  • Excellent communication and collaboration skills.
  • Strong design and systems thinking skills.
  • Experience with AI-powered solutions.

Benefits

  • Competitive salary and equity.
  • Private health insurance options.
  • Paid parental leave and flexible time off policy.
  • Focus Fridays for personal development.
  • Work from home flexibility.
  • Mental health and family planning support.
  • $100/month Lifestyle Stipend.
  • Additional Wellness Days.
  • Winter Break from Christmas to New Year's Day.
Front logo

Front

Frontcareers is a modern customer service platform designed to enhance customer satisfaction and team engagement through real-time collaboration across various communication channels. By integrating AI and automation, Front enables businesses to provide exceptional service, whether addressing simple inquiries or complex issues. With over 8,500 clients, including notable companies like ClickUp and Branch Insurance, Front is committed to delivering transformative customer service experiences. Backed by prominent investors such as Sequoia Capital and Salesforce Ventures, Front has raised $204 million and has been recognized as a top workplace by multiple organizations, including Y Combinator and Fortune. The company values data-driven decision-making and is focused on maintaining high standards of data quality and security.

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