Senior UX Designer - Web Experience - Remote

Overview

As a Senior UX Designer at Freshworks, you will be responsible for designing user-centered solutions that enhance the overall experience of Freshworks.com, ensuring approaches are customer-centric while achieving business goals.

In Short

• Conduct user research through interviews, surveys, usability testing, and data analysis.
• Design wireframes, mockups, and prototypes for new features and improvements.
• Develop interaction models and design solutions that enhance usability.
• Collaborate with product managers, engineers, and stakeholders.
• Plan and execute usability testing sessions.
• Contribute to and maintain design systems and style guides.
• Apply design thinking methodologies to solve complex problems.
• Create detailed design specifications and documentation.
• Stay up-to-date with industry trends and best practices.

Requirements

• 8+ years of experience in UX design with a strong portfolio.
• Proficiency in design tools like Figma and Adobe Creative Suite.
• Deep understanding of UX principles and usability best practices.
• Excellent communication and presentation skills.
• Proven ability to work in cross-functional teams.
• Strong analytical and problem-solving skills.
• Ability to adapt to changing priorities.
• Continuously explore and evaluate emerging design trends.

Benefits

• Comprehensive dental, medical, and vision insurance.
• Variable compensation and equity options.
• Flexible PTO and spending options.
• Commuter benefits and wellness programs.
• Adoption and parental leave benefits.