Director of eCommerce & Digital Experience - Remote

Overview

Freebird is a fast-growing DTC brand transforming grooming and shaving with innovative products, bold marketing, and a relentless focus on customer experience. We’ve scaled to 9-figures in revenue through performance-driven growth, but now we’re building the next layer of leadership to take our digital experience, CRO, and site operations to the next level.

In Short

• Own the entire Freebird digital product and web ecosystem.
• Lead the website and digital product strategy aligning with business goals.
• Develop a conversion-optimized shopping experience.
• Manage a high-velocity CRO experimentation program.
• Ensure seamless and high-converting customer journeys.
• Manage and mentor a team of CRO strategists and designers.
• Oversee all site operations and backend ecosystem.
• Spearhead international expansion through Shopify Markets.
• Evaluate and implement tools for speed and scalability.
• Drive alignment between creative, paid media, and product teams.

Requirements

• Proven experience in eCommerce and digital product management.
• Strong background in conversion rate optimization.
• Experience with UX design and customer experience.
• Leadership experience managing cross-functional teams.
• Familiarity with Shopify Plus and site operations.
• Ability to analyze data and drive decisions based on insights.
• Experience in international market expansion.
• Strong communication and collaboration skills.

Benefits

• Opportunity to lead in a fast-growing company.
• Innovative and collaborative work environment.
• Competitive salary and benefits package.
• Chance to work with a talented and passionate team.
• Opportunities for professional development and growth.