Digital Customer Experience Associate - Remote

Overview

We are seeking a dynamic and curious Digital Customer Experience Associate to join our team. The successful candidate will lead the enablement of new customer-facing technologies and their associated processes to deliver growth, especially for digital marketing initiatives. This role includes a strong focus on driving testing and optimization across our portfolio of digital assets and channel partners.

In Short

• Manage the digital experimentation portfolio.
• Develop and execute change management strategies.
• Collaborate with cross-functional teams to improve performance.
• Engage with stakeholders to understand requirements.
• Participate in workshops for user training.
• Monitor and analyze performance metrics.

Requirements

• Bachelor’s degree in Marketing, Business, or related field.
• Proven experience in digital enablement and marketing.
• Strong project management and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with teams.
• Analytical mindset with a focus on data-driven decisions.
• Proficiency in digital marketing tools.

Benefits

• Opportunity to work in a dynamic environment.
• Engagement with innovative technologies.
• Collaboration with cross-functional teams.
• Professional development opportunities.