Remote Otter LogoRemoteOtter

Senior Lead, Professional Services - Remote

Posted 2 days ago
Project Management
Full Time
USA
$115,000 - $140,000/year

Overview

The Senior Lead / Manager, Professional Services manages and develops our Abas Professional Services team while supporting Forterro’s cloud strategy and modern delivery approach.

In Short

  • Lead, develop, and mentor a team of consultants
  • Manage staffing, capacities, and utilization to meet project demand
  • Own recruitment, onboarding, development, and retention of team members
  • Improve and standardize delivery processes, supporting cloud readiness and scalable execution
  • Enable customer cloud journeys and ensure high version adoption
  • Collaborate closely with Services Leadership, Project Managers, Sales, Cloud Ops, and global delivery teams
  • Act as Success Manager for assigned customers
  • Contribute delivery expertise during pre‑sales and in project steering committees

Requirements

  • 3+ years of demonstrated people‑leadership experience within a professional services organization
  • Strong leadership and people development capabilities
  • Experience in project delivery, resource allocation, and process improvement
  • Firm understanding of cloud transformation and modernized ERP delivery models
  • Excellent communication, structured working style, and customer‑centric mindset
  • Background in computer science or business administration
  • Experience with manufacturing industry processes (preferred)

Benefits

  • Competitive salary
  • Opportunity for professional development
  • Work with a dynamic team
  • Flexible working environment
  • Support for cloud transformation initiatives
Forterro logo

Forterro

Forterro is a well-established software and professional services provider that is currently leading a transformation towards SaaS and cloud solutions. With a focus on high growth and ambitious goals, the company plays a crucial role in delivering financial insights and analytics to support its operations. Recently acquired by Partners Group, one of the largest private equity firms globally, Forterro is positioned for significant expansion in the ERP software market. The company values strong leadership, analytical skills, and a commitment to continuous improvement, making it an exciting opportunity for professionals looking to contribute to a dynamic and evolving business.

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