Patient Navigation Specialist - Remote

Overview

The Patient Navigation Specialist plays a crucial role in verifying clients' insurance coverage to ensure necessary services are covered for Forge Health’s facilities across various states.

In Short

• Verify client’s insurance coverage for necessary services.
• Spend extensive time on the phone with insurance companies.
• Document benefits and covered amounts from insurance policies.
• Obtain prior-authorizations for services as required.
• Work with insurance companies to complete prior authorizations.
• Utilize insurance websites for processing authorizations.
• Collaborate with clinical staff for required clinical information.
• Ensure confidentiality of client information.
• Assist clinical staff in providing excellent customer service.
• Perform other duties as required.

Requirements

• 3+ years of Insurance Verification and Authorization experience.
• Bachelors degree required.
• Detail-oriented with analytical and organizational skills.
• Ability to maintain confidentiality of medical records.
• Capable of working independently and in groups.
• Flexible, adaptive, and reliable.

Benefits

• Competitive salary aligned with experience.
• Comprehensive paid time off.
• Annual volunteer time off.
• Parental leave.
• Continuing education allocations.
• Medical, dental, and vision package.
• Annual subscription to a meditation app.
• Professional development support.
• Supervision opportunities.
• Modern work environment.