Wholesale Service Representative – 12 Month Maternity Cover - Remote

Overview

The Wholesale Service Representative plays a vital role in supporting and growing the wholesale customer base through relationship building, onboarding, and ensuring compliance with industry regulations.

In Short

• Manage expressions of interest and onboarding of new wholesale customers.
• Act as a key contact for customers regarding orders, pricing, and product data.
• Resolve supplier participation queries and ensure accurate tracking.
• Document customer interactions using Salesforce.
• Prepare monthly compliance reports with stakeholders.
• Flexible working options available.
• Role can be based remotely.
• In-house learning and development programs offered.
• Discounts at retail stores and subsidized meals available.
• Focus on Diversity & Inclusion in the workplace.

Requirements

• Experience in retail, customer service, or stakeholder-facing roles.
• Strong planning and communication skills.
• Confidence with systems, preferably Salesforce or SAP.
• Curiosity and resilience in delivering better outcomes.
• Attention to detail and continuous improvement mindset.

Benefits

• Flexible working options.
• Day off on your birthday.
• Onsite café with subsidized meals.
• 5% discount at retail stores.
• Social network groups and community focus.