Email Operations Manager - Remote

Overview

The Email Operations Manager at Foodsmart will own the end-to-end execution of email and SMS campaigns, leveraging technical and data-driven skills to enhance member engagement and enrollment.

In Short

• Manage email and SMS campaigns from coding to performance tracking.
• Utilize segmentation and personalization strategies to boost engagement.
• Troubleshoot technical issues to ensure seamless campaign execution.
• Collaborate with cross-functional teams to align marketing initiatives.
• Analyze campaign performance and provide actionable insights.
• Project manage lifecycle marketing initiatives effectively.
• Work in a fast-paced, remote environment.
• Contribute to the mission of making nutritious food accessible.
• Bring 5+ years of experience in email and SMS marketing.
• Passionate about Foodsmart’s vision and values.

Requirements

• 5+ years of experience in email and SMS campaigns.
• Expertise with ESPs like Customer.io, Braze, or Iterable.
• Hands-on experience with Twilio.
• Proficiency in HTML & CSS for email design.
• Experience with Liquid logic for dynamic content.
• Strong analytical skills for data interpretation.
• Experience in A/B testing and optimization.
• Excellent communication skills for team collaboration.

Benefits

• Opportunity to work in a mission-driven company.
• Collaborative and supportive work environment.
• Impact on people's health and nutrition.
• Remote work flexibility.
• Growth opportunities within a high-growth startup.