Operations Manager - Remote

Overview

The Operations Manager at JLL will lead the Retail Property Management team in Kennesaw, GA, ensuring client satisfaction and overseeing operations to enhance workforce performance and safety.

In Short

• Manage client relationships and ensure satisfaction.
• Oversee environmental and safety programs.
• Conduct Quality Assurance audits.
• Implement growth strategies and best practices.
• Maintain staffing and business initiatives.
• Drive technology adoption.
• Manage supplier performance and contracts.
• Lead a team in a dynamic work environment.
• Utilize Microsoft Office Suite effectively.
• Foster a strong customer service culture.

Requirements

• Bachelor’s degree or equivalent in Facilities Management.
• Minimum of 5 years of facility management experience.
• Knowledge of building systems and safety protocols.
• Excellent interpersonal and supervisory skills.
• Strong organizational and management skills.
• Ability to multi-task effectively.
• Detail-oriented with strong analytical skills.
• Excellent verbal and written communication skills.
• Experience working with subcontractors and vendors.

Benefits

• 401(k) plan with matching contributions.
• Comprehensive Medical, Dental & Vision Care.
• Paid parental leave at 100% salary.
• Paid Time Off and Company Holidays.
• Supportive workplace culture prioritizing wellness.