Operations Manager - Remote

Overview

The Operations Manager at CVS Health plays a crucial role in ensuring the effective management and operation of a CVS/pharmacy store, focusing on customer service and team leadership.

In Short

• Drive store execution and performance.
• Build consumer loyalty through excellent customer service.
• Manage and supervise store crew activities.
• Support Store Manager in operational improvements.
• Assist customers with inquiries and complaints.
• Lead and develop a productive store team.
• Implement sales and inventory management strategies.
• Work a flexible schedule including weekends and holidays.
• Utilize advanced analytical and communication skills.
• Foster a workplace culture of respect and value.

Requirements

• High School diploma or equivalent preferred.
• Deductive reasoning and analytical skills.
• Advanced communication and leadership skills.
• Experience in retail management or supervision preferred.
• Ability to work a full-time flexible schedule.
• Strong customer service orientation.
• Willingness to respond to urgent store issues.
• Ability to lead by example.
• Flexibility in working hours.
• Commitment to fostering a diverse workplace.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching contributions.
• Employee stock purchase plan.
• No-cost wellness programs.
• Paid time off and flexible work schedules.
• Tuition assistance and dependent care resources.
• Confidential counseling and financial coaching.
• Comprehensive benefits addressing diverse needs.
• Retiree medical access.
• Commitment to employee wellness and satisfaction.