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Working Student: Customer Service (m/f/d) - Remote

Posted 5 weeks ago
Customer Service
Part Time
Germany
13€ /hour

Overview

We are looking for a working student to support our customer service team at our popular voucher platform BON BON, helping to make customers happy and solve challenges effectively.

In Short

  • Support customer service for end customers and corporate clients mainly in the evenings and on weekends.
  • First contact for corporate clients.
  • Respond to incoming emails and calls using Zendesk ticketing system.
  • Maintain tools and distribute issues internally within the team.
  • Purchase and replenish vouchers from our partners.

Requirements

  • Strong communication skills.
  • Hands-on mentality.
  • Flexibility and agility.
  • Willingness to take responsibility.
  • Reliable and structured work ethic.
  • Good technical understanding.
  • Fluent in German, both spoken and written.
  • Availability for 20 hours per week.
  • Must be a registered student.

Benefits

  • Fast-growing team with short decision-making processes, allowing for personal and professional growth.
  • Flexible workplace: 100% remote work possible, with welcome access to our beautiful loft office in Sternschanze during weekdays.
  • Fair compensation of €13 per hour.
  • Company laptop provided.
Foodguide logo

Foodguide

Foodguide is Germany's most popular voucher platform, collaborating with a diverse range of restaurants across the country. The company is passionate about culinary diversity and aims to provide unique dining experiences. At Foodguide, team members are encouraged to embrace challenges and work collaboratively in a dynamic environment. Interns can expect to gain valuable insights into the German gastronomy scene while engaging in various tasks, from project management to content creation. With a young and vibrant team based in the heart of Hamburg's Sternschanze, Foodguide offers a stimulating workplace where creativity and responsibility are highly valued.

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