Online Course Advisor - Remote

Overview

The Online Course Advisor will work as part of FI Ltd.’s Online Operations Team in a remote role with the opportunity to work in their local FI office once or twice per month.

In Short

• Permanent, remote role with monthly office days
• Full Time (37.5hrs per week)
• Work closely with colleagues in the Online Operations team
• Ensure core operational processes are completed for the Online centre
• Enjoy working in a fast-paced environment
• Great communicator - verbally, on the phone, and through online chat
• Professional communication with tutors and skills coaches
• Offer administrative support to new and existing customers
• Join a fast-growing provider of accountancy training and apprenticeships
• Excellent career prospects

Requirements

• Hard-working and dedicated
• Ability to work in a fast-paced environment
• Strong communication skills
• Experience in customer service
• Administrative skills

Benefits

• Opportunity for career advancement
• Work in a supportive team environment
• Flexible working arrangements
• Monthly office days