Employee Experience Specialist, Global Customer Care - Remote

Overview

The Employee Experience Specialist will facilitate engagement activities, generate impactful communications, and collaborate with cross-functional teams to enhance the employee experience and organizational effectiveness.

In Short

• Organize and implement engagement initiatives to promote team cohesion.
• Manage and optimize the Employee Engagement Platform.
• Collaborate with leadership to assess engagement activities' impact.
• Develop and disseminate clear communications for the Customer Care team.
• Create and maintain a formal communications calendar.
• Gather feedback from employees to recommend improvements.
• Prepare reports on engagement activities and communication effectiveness.

Requirements

• High school diploma or equivalent; additional education in communications or marketing is a plus.
• Minimum of 2 years of experience in communications or employee engagement.
• Proficiency in Microsoft Office Suite.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Proven ability to work collaboratively in a team environment.
• Proactive approach to problem-solving.

Benefits

• Opportunity to work in a global inclusive workforce.
• Engagement with advanced technologies.
• Support for professional development.
• Work from home flexibility.
• Competitive salary range.