Remote Otter LogoRemoteOtter

Canada PR (Non Voice) - Remote

Posted 4 days ago
Customer Service
Full Time
India

Overview

The primary responsibility for the position is to cross check all the records entered for the applicants who apply for jobs with our clients as per the rules.

In Short

  • Perform online research on criminal records.
  • Quality check of applicant records.
  • Follow quality guidelines and meet targets set by the Team Leader.
  • Adhere to IT Policy and Data Security guidelines.
  • Work from home, primarily from Mumbai with a base location in Bangalore.
  • Shift timing aligns with US/Canada hours.

Requirements

  • Typing speed of 24 wpm with 90% accuracy.
  • Ability to comprehend and articulate information.
  • Willingness to work in night shifts.
  • Good communication skills.
  • High customer service orientation.
  • Knowledge of email etiquette.
  • Strong critical thinking and analytical skills.
  • Attention to detail and troubleshooting ability.
  • Ability to work under pressure and meet strict deadlines.
  • Experience of 6 months to 1 year preferred.

Benefits

  • Work from home flexibility.
  • Opportunity to work in a global company.
  • Equal opportunity employer.

F.A

First Advantage

First Advantage is a global leader in background screening and identity verification solutions, dedicated to helping organizations make informed hiring decisions. The company focuses on providing innovative services that enhance client satisfaction and improve business operations. With a commitment to diversity and equal opportunity, First Advantage values its employees and clients, ensuring that its workforce reflects the changing demographics of the global market.

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