Virtual Sales Associate - Remote

Overview

Join Firework as a Virtual Sales Associate where you will assist website visitors in their shopping journey through personalized video chats, helping them make informed purchasing decisions on tech products.

In Short

• Part-time role requiring 20-24 hours a week.
• Engage with customers via text, calls, and video calls.
• Present and sell a variety of tech products.
• Deliver a personalized sales experience with charisma and empathy.
• Gain in-depth knowledge of the brand and products.
• Receive ongoing product training and education.
• Work primarily from home with good internet connectivity.
• Experience in retail sales is required.
• Knowledge of electronic/mobile products is a plus.
• Fluency in English is necessary.

Requirements

• Experience as a retail sales associate.
• Ability to engage in 1-on-1 conversations via video chat.
• Willingness to learn about the brand’s mission and products.
• Ability to suggest products based on customer needs.
• Excitement about technology sales.
• Understanding of current trends in the electronic/mobile product industry.
• Weekend availability is a plus.
• Key qualities: Charismatic, authentic, entertaining, knowledgeable, energetic.
• Fluent to native in English.

Benefits

• Flexible work hours.
• Opportunity to work from home.
• Exposure to a high-growth environment.
• Training and development opportunities.
• Ability to drive impactful revenue for clients.