Senior Collector (Hybrid) - Remote

Overview

We are seeking a highly experienced Senior Collector to join our credit union team in Dallas. This pivotal role involves overseeing the collections process from start to finish, ensuring effective debt recovery, compliance with regulations, and exceptional member service.

In Short

• End-to-End Collections Management
• Bankruptcy Oversight
• Advanced Member Communication
• Compliance Leadership
• Process Optimization
• Hybrid Flexibility
• Mentorship

Requirements

• 3-5 years of progressive collections experience in a credit union, bank, or similar financial institution.
• Expertise in bankruptcy filings, collections laws, and debt recovery processes.
• Proven track record of managing high-value and complex collections portfolios with minimal supervision.
• Excellent negotiation, communication, and analytical skills.
• Proficiency in collections software and financial systems (training provided for in-house tools).
• Strong ability to work independently in a hybrid work environment.

Benefits

• Competitive salary aligned with senior-level expertise.
• Hybrid work flexibility with occasional in-office responsibilities.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• A dynamic, supportive work environment that values expertise and collaboration.