Database Manager (Salesforce) - Remote

Overview

We are seeking a highly motivated and experienced CRM Database Manager (Salesforce implementation focus). This role is crucial for maintaining the integrity, accuracy, and consistency of our customer data within our CRM system, with a particular focus on the management of data during our ongoing implementation of Salesforce. The ideal candidate will be a data-driven individual with a strong understanding of CRM principles, data migration best practices, and experience working with both legacy CRM systems and Salesforce. You will play a vital role in ensuring the continued success of our Salesforce implementation by meticulously planning and executing data migration, data cleansing, and data validation processes.

In Short

• Establish and maintain data quality standards and procedures within Salesforce.
• Develop and implement data governance policies to ensure data accuracy, consistency, and security.
• Monitor data quality metrics and identify areas for improvement.
• Perform data cleansing and deduplication activities to maintain a clean and accurate database.
• Assist with Salesforce configuration and customization to support data management requirements.
• Manage user access and permissions within Salesforce.
• Develop and maintain reports and dashboards to track data quality and performance metrics.
• Analyze data to identify trends and insights that can inform business decisions.
• Demonstrate excellent communication skills to facilitate effective collaboration across different teams.
• Act as a liaison between technical and non-technical teams to ensure a clear understanding of data requirements and processes.

Requirements

• Experience in CRM data management and governance.
• Strong understanding of Salesforce and its best practices.
• Proficiency in data analysis and reporting.
• Excellent communication and collaboration skills.
• Ability to troubleshoot data-related issues.
• Experience with data migration best practices.
• Knowledge of data cleansing and deduplication processes.
• Ability to build strong relationships with cross-functional teams.
• Fluency in English.
• Experience in developing data governance policies.

Benefits

• Opportunity to work on a critical Salesforce implementation project.
• Collaborate with cross-functional teams.
• Professional development opportunities.
• Work in a dynamic and supportive environment.
• Contribute to data-driven decision-making processes.