Executive Assistant - Remote

Overview

The client is a Y-combinator backed AI platform revolutionizing the HVAC, Plumbing, and Electrical industries. Their innovative platform empowers technicians and representatives, enabling them to serve customers more efficiently and boost business revenue. With novel AI features deeply integrated with platforms like ServiceTitan, the client is at the forefront of transforming service delivery in these sectors.

In Short

• Proactive and intuitive Executive Assistant needed to support the founder.
• Strong customer empathy and attention to detail required.
• Manage and triage emails with timely responses.
• Schedule and coordinate meetings and travel logistics.
• Assist with administrative and operational tasks.
• Conduct research and provide summaries for decision-making.
• Review and QA customer service calls.
• Maintain and improve internal processes for efficiency.

Requirements

• Strong organizational skills.
• Ability to anticipate needs and act proactively.
• Excellent communication skills.
• Experience in administrative roles preferred.
• Familiarity with customer service principles.

Benefits

• Opportunity to work in an innovative AI-driven environment.
• Flexible working hours.
• Remote work option available.
• Supportive team culture.