Digital Adoption Platform Content Creator and Administrator - Remote

Overview

The Digital Adoption Platform Content Creator and Administrator at F5 will enhance user experiences by creating and managing content that guides users through advanced application optimization and security solutions.

In Short

• Develop and maintain engaging content for F5’s Digital Adoption Platform.
• Collaborate with cross-functional teams for content accuracy and relevance.
• Design interactive learning paths and tutorials for user guidance.
• Administer the Digital Adoption Platform, including user management.
• Create and update documentation and help guides.
• Analyze user engagement data for content improvement.
• Conduct regular content audits for alignment with product releases.
• Integrate user feedback into the content creation process.
• Support training and onboarding of new customers and internal teams.
• Stay informed about industry trends in digital adoption.

Requirements

• Proven experience with digital adoption platforms.
• Hands-on expertise with Walkme.
• Skilled in developing digital content for user onboarding.
• Collaborative approach to cross-functional teamwork.
• Proficient in integrating digital solutions with web platforms.
• Strong analytical skills for assessing user needs.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and meet deadlines.
• Keen attention to detail.
• Passionate about technology and user experience trends.

Benefits

• Work in a diverse and inclusive environment.
• Opportunities for professional growth and development.
• Flexible working arrangements.
• Access to a supportive team culture.
• Engagement in innovative technology solutions.