Technical Writer - Remote

Overview

At EyeCarePro, we provide innovative digital marketing solutions designed specifically for eyecare professionals. Our proprietary Digital Marketing Platform helps practices grow, connect with patients, and stay ahead in a competitive industry. We're seeking a Technical Writer to help our internal teams and external clients understand and effectively use our Digital Marketing Platform. This role requires a blend of technical writing expertise and marketing savvy, ensuring our content is clear, engaging, and aligned with EyeCarePro's brand and goals.

In Short

• Regularly update online help documents to reflect new features and tools with clarity and accuracy.
• Create newsletters and marketing materials that highlight new platform features in an engaging, client-friendly manner.
• Develop and distribute announcements for new features, balancing technical detail with approachable language.
• Write and edit content for emails, newsletters, and website updates, ensuring both technical accuracy and marketing appeal.
• Ensure all communications are clear, client-focused, and encourage feature adoption.
• Maintain consistent messaging and tone across all written materials.
• Translate complex product features into easy-to-understand language for clients and staff.

Requirements

• 3-5 years of experience in technical writing, content creation, or marketing communications.
• Strong writing and editing skills with a focus on technical accuracy and clarity.
• Proven ability to create user-friendly technical materials and help documents.
• Experience simplifying technical concepts for a non-technical audience.
• Detail-oriented with excellent organizational and project management skills.
• Collaborative mindset with the ability to work effectively within a marketing team.

Benefits

• Competitive salary and paid time off.
• Opportunities for professional growth and development in a fast-growing, scaling business.
• A supportive, collaborative, and dynamic team environment.
• Flexible, remote work arrangements.
• A chance to actively contribute to the growth and success of the organization.