Clinical Triage Specialist - Remote

Overview

Eye Health America is looking for a trained ophthalmic technician who would like to apply their clinical knowledge to help patients in a hybrid remote capacity.

In Short

• Take inbound patient calls related to prescription questions and surgical inquiries.
• Place outbound calls for patient communication and educational programs.
• Input and maintain accurate patient records.
• Advocate for patients by addressing their concerns.
• Ensure compliance with healthcare privacy laws (HIPAA).

Requirements

• COA certification required.
• Phone triage experience preferred.

Benefits

• Medical, Dental, Vision, and Life Insurance.
• Matching 401(k).
• Wellness Program.
• Paid Vacation & Holidays.
• Training/Advancement opportunities.