Solutions Architect II - Remote

Overview

ExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organizations stay ahead of emerging threats with unmatched network visibility, context, and control.

In Short

• Focus on outcomes and customer success rather than billable hours.
• Tackle complex business and technology problems across industries.
• Advanced GUI and Trigger Script development.
• Intermediate REST API script development.
• Analyze customer network topologies and application stacks.
• Conduct root cause analysis of technology problems.
• Develop custom tools using Python and JavaScript APIs.
• Create automated tools for process optimization.
• Conduct hands-on learning sessions with customers.
• Profile industry-specific applications and create technical assets.

Requirements

• 6-8 years of relevant experience.
• BS degree or equivalent.
• Excellent interpersonal skills in customer-facing roles.
• Understanding of networking principles and application protocols.
• Familiarity with internet applications and related technologies.
• Experience with scripting languages like Python and JavaScript.
• Strong written communication skills.
• Independence and motivation for practice ownership.

Benefits

• Health, Dental, and Vision Benefits.
• Flexible PTO and paid volunteer time.
• Annual Discretionary Bonus Plan eligibility.
• Educational Reimbursement.
• 401k with Employer Match.
• Pet Insurance and Parental Leave.
• Hybrid and Remote Work Model.