Remote Guest Services/Property Manager

Overview

Extenteam is currently looking for a Remote Guest Services/Property Manager to join our growing organization and undertake the following tasks: This position is pivotal in providing outstanding customer service, managing reservations efficiently, and supporting back-office operations. The ideal candidate will excel in working independently, communicating effectively in a virtual setting, and ensuring a seamless experience for guests and internal teams.

In Short

• Serve as the primary contact for guests, delivering exceptional customer service.
• Manage guest reservations and inquiries through various communication channels.
• Assist with back-office operations and data entry tasks.
• Respond to guest feedback and reviews to enhance satisfaction.
• Work independently in a remote environment.

Requirements

• Excellent written and verbal English skills.
• Previous experience in guest services or reservations.
• Strong organizational and multitasking abilities.
• Attention to detail and customer-centric mindset.
• Ability to learn new software quickly.

Benefits

• Competitive Salary.
• Holiday Reward equivalent to 13th-month pay.
• HMO.
• Life Event Bonuses.
• Preventive Mental Health Benefit.