Remote Otter LogoRemoteOtter

Remote Guest Services/Property Manager

Posted 21 weeks ago
Customer Service
Full Time
Philippines

Overview

Extenteam is currently looking for a Remote Guest Services/Property Manager to join our growing organization and undertake the following tasks: This position is pivotal in providing outstanding customer service, managing reservations efficiently, and supporting back-office operations. The ideal candidate will excel in working independently, communicating effectively in a virtual setting, and ensuring a seamless experience for guests and internal teams.

In Short

  • Serve as the primary contact for guests, delivering exceptional customer service.
  • Manage guest reservations and inquiries through various communication channels.
  • Assist with back-office operations and data entry tasks.
  • Respond to guest feedback and reviews to enhance satisfaction.
  • Work independently in a remote environment.

Requirements

  • Excellent written and verbal English skills.
  • Previous experience in guest services or reservations.
  • Strong organizational and multitasking abilities.
  • Attention to detail and customer-centric mindset.
  • Ability to learn new software quickly.

Benefits

  • Competitive Salary.
  • Holiday Reward equivalent to 13th-month pay.
  • HMO.
  • Life Event Bonuses.
  • Preventive Mental Health Benefit.
Extenteam logo

Extenteam

Extenteam Inc. is a dynamic and growing organization focused on providing exceptional guest services and property management solutions. With a commitment to outstanding customer service, the company operates in a remote environment, allowing team members to work independently while ensuring a seamless experience for guests. Extenteam values effective communication, strong organizational skills, and a customer-centric approach, making it an ideal workplace for individuals passionate about enhancing guest satisfaction and supporting back-office operations.

Share This Job!

Save This Job!

Similar Jobs:

Seeking a home manager to oversee operations of a vacation rental portfolio in Argentina.

Argentina
Contract
All others
$20,000/year

Seeking a home manager to oversee operations of a vacation rental portfolio in Southeast Asia.

Philippines
Contract
All others
$20,000/year
Wander logo

Remote Property Manager

Wander

12 weeks ago

Join our team as a Remote Property Manager to oversee luxury short-term rentals and enhance guest experiences.

South Africa
Contract
Customer Service
$20,000/year
HappyCo logo

Pro Services Manager - Remote

HappyCo

26 weeks ago

Join HappyCo as a Professional Services Manager to lead the successful launch of new customers and ensure their success.

US
Full-time
Project Management

A.S.L.C

Remote Client Service Manager

AO SOUTH - Lisa Cassidy

3 weeks ago

Join our remote team as a Client Service Manager, leading a service team and ensuring client satisfaction while working from home.

USA
Full-time
Customer Service