Software Engineer - Remote

Overview

Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.

Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.

In Short

• Develop and design scalable, cloud-based, AI-driven software systems.
• Partner with product managers, designers, and stakeholders for technical requirements.
• Provide innovative solutions and resolve complex technical issues.
• Document system architecture, design decisions, and codebase.
• Contribute to coding standards and code reviews.

Requirements

• 4-6 years of software development experience.
• Proficient in TypeScript and Node.js.
• Full stack experience with React applications and backend APIs.
• Experience with AI-powered applications.
• Track record of building scalable cloud-based systems using AWS.
• Understanding of micro-service and serverless architectures.
• Ability to communicate technical concepts effectively.
• Familiarity with agile methodologies.
• Adaptable and willing to learn new technologies.

Benefits

• Collaborative and supportive work environment.
• Competitive salary with full medical, dental, and vision benefits.
• Stock options in a growing startup.
• Generous paid time off policy.
• 401(k) with financial guidance.