Senior UX Content Strategist - Remote

Overview

Experian is seeking a Senior UX Content Strategist to collaborate with cross-functional teams in creating effective user experiences for direct-to-consumer financial products.

In Short

• Collaborate with product designers and UX researchers.
• Implement user journeys across various channels.
• Define and document tools and processes for content strategy.
• Ensure content is effective, scalable, and compliant.
• Mentor other content designers and promote collaboration.
• Utilize data and research insights to improve content.
• Master and apply the internal style guide.
• Influence content best practices across the organization.
• Work in an Agile environment with cross-functional teams.
• Foster a flexible work environment with remote capabilities.

Requirements

• Bachelor's degree in UX design, communications, or similar field.
• 4–8 years of experience in content strategy or UX writing.
• Portfolio showcasing UX writing and content strategy work.
• Experience with UX best practices and user insights.
• High degree of comfort with Figma or equivalent software.
• Experience with LLMs and generative AI.
• Ability to navigate complex feedback and defend content choices.
• Collaborative experience in an Agile environment.
• Strong understanding of usability and accessibility principles.
• Ability to create performance-driven content.

Benefits

• Great compensation package and bonus plan.
• Core benefits including medical, dental, and vision.
• Flexible work environment with remote options.
• Flexible time off including volunteer time off.
• Recognition as a top workplace globally.