Senior Site Reliability Engineer - Remote

Overview

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.

In Short

• Maintain high availability and reliability of the Ascend One Platform.
• Lead incident response and coordinate teams.
• Conduct blameless postmortems.
• Build monitoring, alerting, and observability solutions.
• Automate manual processes and collaborate on resilient system design.
• Promote SRE best practices and mentor junior engineers.
• Support on-call rotations.
• Work across time zones and cultures.
• Integrate predictive data, analytics, and AI into decision-making.
• Transform how enterprises use data and AI to drive performance.

Requirements

• Experience with large-scale Kubernetes platforms.
• Strong incident management and root cause analysis skills.
• Knowledge of security compliance and threat mitigation.
• Familiarity with Jenkins (CI/CD) and Terraform (IaC).
• Comfortable working across time zones and cultures.

Benefits

• Medical, life and dental insurance.
• Flex Work/Work from home options.
• Paid time off and Annual Performance Bonus.
• Education Reimbursement.
• Family Bonding and Bereavement Leave.
• Referral Program.
• Focus on DEI, work/life balance, and employee development.
• Award-winning culture and employee-first approach.