RemoteOtterRemoteOtterAs a Senior Site Reliability Engineer at babelforce, you will play a pivotal role in the reliability, security, and efficiency of our multi-tenant CCaaS platform. You’ll own core pieces of our AWS + Kubernetes stack, drive SLOs/SLA outcomes, and partner with product and engineering to turn operational excellence into a feature.
babelforce is a Berlin-based CCaaS (Contact Center as a Service) platform that is transforming the way businesses provide customer service at scale. The company focuses on enhancing phone experiences through intelligent automation, which helps reduce wait times and streamline daily tasks, allowing support agents to engage in more meaningful conversations. As a high-growth startup, babelforce empowers organizations to create flexible and future-ready customer service solutions without compromise. The company fosters a culture of curiosity and encourages proactive and adaptable individuals to thrive in a dynamic environment.
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babelforce is a Berlin-based CCaaS (Contact Center as a Service) platform that is transforming the way businesses provide customer service at scale. The company focuses on enhancing phone experiences through intelligent automation, which helps reduce wait times and streamline daily tasks, allowing support agents to engage in more meaningful conversations. As a high-growth startup, babelforce empowers organizations to create flexible and future-ready customer service solutions without compromise. The company fosters a culture of curiosity and encourages proactive and adaptable individuals to thrive in a dynamic environment.
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