I-9 Completion Analyst - Remote

Overview

Experian is seeking an I-9 Completion Analyst to support clients in ensuring compliance with I-9 documentation and E-Verify submissions. This role involves direct interaction with client employees through video calls to verify documentation and provide exceptional customer service.

In Short

• Join Experian to help shape employer services for HR compliance.
• Ensure accuracy in completion of I-9s and E-Verify submissions.
• Interact with clients via video calls to verify documentation.
• Guide clients through the I-9 process and resolve discrepancies.
• Work collaboratively across functional units.
• Manage a variety of tasks in a team environment.
• Raise issues proactively to prevent problems.
• Demonstrate expertise in I-9 documentation policies.
• Provide exceptional customer service to clients.
• Work remotely with flexible options.

Requirements

• High school degree or equivalent experience.
• Prior HR or I-9 experience preferred.
• Experience prioritizing multiple work items.
• Ability to analyze documents and resolve issues.
• Strong customer service orientation.
• Experience with data entry and Microsoft Office tools.
• Ability to meet strict time limits.

Benefits

• Competitive compensation and bonus plan.
• Core benefits including medical, dental, and vision.
• Flexible work environment with remote options.
• Flexible time off including vacation and volunteer time.